IN LINE WITH GUIDANCE FROM
THE GOVERNMENT, NHS ENGLAND, AND THE BMA
WE HAVE MADE CHANGES TO THE WAY WE PROVIDE SERVICES TO PROTECT PATIENTS AND STAFF
PLEASE DO NOT COME TO THE SURGERY
ALL APPOINTMENTS ARE SUBJECT TO CANCELLATION OR RESCHEDULING
ALL APPOINTMENTS WILL TAKE PLACE REMOTELY WHERE POSSIBLE
ALL PRESCRIPTIONS WILL BE SENT ELECTRONICALLY TO A PHARMACY OF YOUR CHOICE
IF YOU THINK YOU MIGHT HAVE COVID-19:
1.Access 111 Coronavirus Service Online – https://111.nhs.uk/covid-19/
2.Follow Government guidance on how long to self isolate
3.If you feel your condition is getting worse, telephone the surgery
IF YOU HAVE ANY OTHER URGENT MEDICAL NEED:
1.Telephone the surgery
2.Wait for a call back from a member of the clinical team where you will be given a telephone call or a video consultation
3.A very small number of patients may need to be seen in the surgery – these patients will be given special instructions
ONLY COME TO THE SURGERY IF YOU ARE SPECIFICALLY INSTRUCTED TO
Thank you for your patience at this difficult time for everyone
We would ask all our patients to please read the attachment below, which is a press release from our Local Medical Committee (LMC) which explains and supports the measures practices, including QEMP, will be taking over the coming days and weeks to help minimise the spread and impact of Covid-19 and to protect our staff and patients alike.
Stay at home if you have coronavirus symptoms!
Stay at home if you have either:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
Do not go to a GP surgery, pharmacy or hospital.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
How long to stay at home
- if you have symptoms of coronavirus, you'll need to stay at home for 7 days
- if you live with someone who has symptoms, you'll need to stay at home for 14 days from the day the first person in the home started having symptoms
If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible.
For further information please visit: www.nhs.uk
6.3.20 - PLEASE NOTE ONLINE ACCESS TO APPOINTMENT BOOKING HAS BEEN TEMPORARILY SUSPENDED DUE TO THE CURRENT CORONAVIRUS SITUATION
We apologise for any inconvenience this may cause - you can still order your repeat medication and access your coded record.
About our practice
Our Doctors are committed to providing high quality NHS medical care for individuals and families in a friendly and caring environment.
You may choose to see any of the doctors, but we believe we can provide the best care if you keep to the same one. We work closely together as a team and are confident that you will receive equally caring attention from any of us when your usual doctor is not available. All doctors provide a full range of medical services, including maternity medical services, minor surgery, contraceptive services and child health surveillance.
We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.
Please see the link to the latest edition o the quarterly newsletter produced by our Patient Participation Group (PPG) below. Head to the page entitled 'Patient Participation Group to see previous editions!
Newsletter 20 - December 2019.pdf
More evening and weekend GP appointments available
All our patients now have access to more pre-bookable evening and weekend GP and nurse appointments.
To book an appointment, contact our reception team who will be able to book an appointment for you, or direct you to where you can do this online.
Appointments may not be at this practice, but if you talk to our receptionists, they will help you find the right service and at a time that is convenient.
Click on the link below to log in to SystmOnline.
PLEASE NOTE: You will need a username and password to access the online service. For more information about how to do this visit our 'Online Access to your medical Records' page: