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    You can book appointments and order repeat prescriptions online.

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    We offer a range of clinics and services at the practice.

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    We offer home visits to patients who are housebound or too ill to attend the surgery.

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    Repeat prescriptions will be ready for collection within 48 hours.

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Welcome To The Practice

 MAY BANK HOLIDAY CLOSURE

The practice will be closed on Monday 28th May for the Bank Holiday. We will re-open as usual at 8.15am the following day.

If you have a medical emergency during the bank holiday weekend, please call 111 to access the out-of-hours services.

More information and advice about these services is listed below:

 

WHERE TO GET HELP OVER THE MAY BANK HOLIDAY WEEKEND

 

There's a wide range of NHS services on offer over the May bank holiday weekends. If you need medical help that isn't an emergency or life-threatening, here’s what is available locally.


NHS 111 

Open 24/7, 365 days a year, NHS 111 connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs. 

They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary, they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone.

Pharmacies  

Pharmacies will be open across the bank holiday weekends with many open on the bank holiday Mondays too.  

Pharmacies can help with a range of things including aches, hangovers, colds, emergency contraception, and non-prescription medication.  General opening times for pharmacies can be found HERE or you can dial 111.

Mental health – 111 option 2 

The First Response Service (FRS) in Cambridgeshire and Peterborough provides those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2. 

The service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year. 

Minor Illness and Injury Units (MIU)

Minor Illness and Injury Units can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings.

Opening hours are as follows:

Peterborough MIIU
City Care Centre, Thorpe Road, Peterborough, PE3 6DB
Tel: 01733 847090
Monday – Sunday: 8am-8pm
Open seven days a week, including weekends and bank holidays

Princess of Wales Hospital
Lynn Road, Ely, CB6 1DN
Tel: 01353 656675
Monday – Friday: 8.30am-6pm
Saturday/Sunday: 8.30-6pm
Bank holidays: 8.30-6pm

Doddington Community Hospital
Benwick Road, Doddington, PE15 0UG
Tel: 01354 637078
Monday – Friday: 8.30am-6pm
Saturday/Sunday: 9am-5pm
Bank holidays: 9am-5pm

North Cambridgeshire Hospital
The Park, Wisbech, PE13 3AB
Tel: 01945 468787
Monday –Friday: 8.30-6pm
Saturday/Sunday: closed
Bank Holidays: closed

Dental emergency and out-of-hours care

If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service.


 

About our practice

 

Our Doctors are committed to providing high quality NHS medical care for individuals and families in a friendly and caring environment.

You may choose to see any of the doctors, but we believe we can provide the best care if you keep to the same one. We work closely together as a team and are confident that you will receive equally caring attention from any of us when your usual doctor is not available. All doctors provide a full range of medical services, including maternity medical services, minor surgery, contraceptive services and child health surveillance.

Zero Tolerance

We strongly support the NHS policy on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.

Latest Newsletter

Please see the link to the latest edition of the quarterly newsletter produced by our Patient Participation Group (PPG) below. Head to the page entitled 'Patient Participation Group to see previous editions!

PPG Newsletter 13 - Apr 18.pdf

Online Services

Online Access to Medical Records

If you wish, you can now use the internet (via SystmOnline) to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at a summary of your medical record online. From 31st March 2016, you can also request access to your Detailed Coded Record*. You can also still use the telephone or call in to the surgery for any of these services as well.  It's your choice. 

Being able to see your summary care record online might help you to manage your medical conditions.  It also means that you can even access it from anywhere in the world should you require medical treatment while abroad.  If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before.  This decision will not affect the quality of your care. 

To use SystmOnline you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you. Please use the link at the bottom of the page once you have your details

For further information on how to register for these services, please speak to our reception team who will be happy to guide you through the process. 

PLEASE NOTE:

  •  You will be required to provide 2 forms of identification to enable this service (one of which needs to be photo ID) and will need to complete a registration form. Parents/carers requesting proxy access to their child's records will also need to provide proof of their relationship to the child.
  • Proxy Access for a parent/carer to a child's online account automatically ceases on the child's 11th Birthday. You will then need to re-apply for proxy access with the child's consent or the child can apply in their own right if deemed gillick competent by a Clinician (this may need to be done in an appointment). This will be reviewed on a yearly basis. Once the child is 16 years of age they must apply in their own right.

*Access to Detailed Coded Records

It is a contractual requirement for practices to enable patients to have online access to a more detailed version of their medical record (rather than the ‘summary care record' version currently available online) by the 31st March 2016.  Safeguards have been negotiated in implementing expanded records access. There are circumstances where a GP may believe it is not in the best interests of the patient to share all information in the record**, for example where it could cause harm to their physical or mental health. GP medical records software will be configured to offer all coded data by default, but GPs will be provided with the tools to withhold coded information where they judge it to be in the patient's interests or where there is reference to a third party.

**Before access to your Detailed Coded Record is granted, your medical records will be fully checked by a clinician. It may therefore take up to 40 days from submitting your application for this access to be granted. If access is denied for one of the above reasons, we will inform you in writing and invite you in for further discussion if necessary.

 

Click on the link below to log in to SystmOnline.

Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Practice News

Contact Details

The Queen Edith Medical Practice

  • Telephone (01223) 247288
  • Out of Hours 01223 247288
  • Fax (01223) 213459

Health Conditions A to Z

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Your Neighbourhood Professionals. Just a Click Away! Holt Physiotherapy Ltd Cambridge Vision Clinic Ltd
59 Queen Edith's Way, Cambridge, CB1 8PJ
  • Telephone (01223) 247288
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Your Neighbourhood Professionals. Just a Click Away! Holt Physiotherapy Ltd Cambridge Vision Clinic Ltd
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